shipping & delivery.
We kindly ask for your understanding and patience due to the current Coronavirus situation.
Orders are processed within 48-72 hours.
Standard shipping is charged at a flat rate of $9.00 AUD.
Please note some countries are experiencing shipping delays due to COVID19 and can take up to 4-6 weeks with Australia Post.
All orders are fully trackable.
- Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering. THERE ARE NO TAX/CUSTOMS FEES FOR THE US, CANADA & FRANCE. I simply don't know about other countries at this stage but will keep updating as I find out more.
- Please make sure your delivery address is correct to avoid delays.
- All shipping addresses are to be written in English without accents marks on letters.
- For all re-delivery of returned orders due to an incomplete, incorrect address or uncollected parcels, the customer is responsible for additional shipping charges to have the order re-shipped to the correct shipping address.
- We can not grant a refund if your item is in transit.